Cookie Policy

KOKOA HOTELS VICHAYITO – CUSCO

AT & G HOTELES S.A.C., identified with Tax ID (RUC) No. 20604858900, with registered address at Km 1211+350 Nro. Sn Vichayito (Antigua Panamericana Norte), Piura Talara – Los Órganos, operating commercially under the name Kokoa Hotel Vichayito, and MACHU PICCHU ADVENTURE S.A.C., with Tax ID (RUC) No. 20450697029, with registered address at Calle Tecsecocha Nro. 490 Int. B-1, Urb. Centro Histórico (Continuación calle Tigre), Cusco Cusco Cusco, operating commercially under the name Kokoa Hotel Cusco (hereinafter, “KOKOA HOTELS”), makes this Cookie Policy available to users of its website in order to clearly and transparently inform them about the use of cookies and similar technologies.

This Policy should be read together with the KOKOA HOTELS Personal Data Protection Policy and applies to browsing and use of the Kokoa Hotel Vichayito website.

Cookies are small information files that a website may store in the user’s browser or device when the user accesses or browses a website. Among other functions, they may remember certain preferences, keep a session active, facilitate the technical operation of the site, obtain statistical information about its use or, where applicable and authorized, display more relevant content or commercial communications.

The term “cookies” also includes other storage or tracking technologies that perform equivalent functions, to the extent that they are applicable to the website.

When information obtained through cookies makes it possible to identify or render identifiable a natural person, such processing shall be carried out in accordance with Law No. 29733, Personal Data Protection Law, its Regulations approved by Supreme Decree No. 016-2024-JUS, and any other applicable provisions.

KOKOA HOTELS will apply the principles of transparency, proportionality, security and purpose limitation. Where user consent is required for the use of non-essential cookies, such consent will be obtained in advance and must be freely given, informed, express and unequivocal through the preference-management mechanism enabled on the website.

The website may use the following categories of cookies, depending on the functionalities that are actually enabled:

• Strictly necessary or technical cookies: these enable the basic and secure operation of the website, navigation between its sections, session management, security, access to forms and, where applicable, the execution of booking processes. These cookies are not used for advertising purposes.
• Preference or personalization cookies: these make it possible to remember certain user choices, such as language, approximate location, currency, display settings or other browsing preferences.
• Analytics or measurement cookies: these make it possible to understand, either in aggregated or individualized form depending on the tool used, how users interact with the website, which sections are visited, the approximate duration of visits and other indicators intended to improve website performance and the browsing experience.
• Advertising or marketing cookies: where enabled and authorized by the user, these may be used to measure campaigns, limit repeated advertisements, analyze conversions or display advertising related to the user’s interests.
• Third-party cookies: these are installed or managed by external providers that provide services to KOKOA HOTELS, such as analytics tools, booking engines, maps, embedded content, technology platforms, social networks or other functionalities incorporated into the website.

KOKOA HOTELS may use cookies, as applicable, for the following purposes:

• To enable the technical, stable and secure operation of the website.
• To facilitate user navigation and remember user preferences.
• To manage contact forms, information requests and booking processes.
• To obtain statistics on website use and improve its content, structure and services.
• To detect errors, prevent unauthorized access and strengthen digital security.
• To measure the performance of campaigns or commercial content, only where marketing cookies are used and the required consent has been obtained.
• To integrate functionalities provided by third parties, such as maps, booking systems or external content, where such functionalities are implemented.

Cookies may be first-party cookies, when managed directly by KOKOA HOTELS or by a provider acting on its behalf, or third-party cookies, when managed by another entity that determines or participates in the purposes of the processing.

The use of third-party services may result in such providers collecting information in accordance with their own privacy and cookie policies. Before publishing this Policy, KOKOA HOTELS shall keep an updated inventory of the cookies actually used on its website, including the provider, purpose and retention period.

When accessing the website, the user may be shown a cookie notice or settings panel. Strictly necessary cookies may operate when they are indispensable to provide functionalities requested by the user or to ensure the security and operation of the website.

Preference, analytics, advertising or other cookies requiring consent shall not be activated before the user grants the corresponding authorization, whenever such authorization is legally required.

The user may accept all cookies, reject non-essential cookies or configure preferences by category. The user may also subsequently modify or withdraw consent through the “Cookie Settings” link or tool available on the website.

In addition to the website settings panel, the user may allow, block or delete cookies through the settings of their browser. Disabling certain technical cookies may affect the proper operation of some website functionalities.

Where technology providers are located outside Peru, or where services use infrastructure located in other countries, information generated through cookies may be subject to cross-border data transfers. Where this involves the processing of personal data, KOKOA HOTELS shall adopt the measures required under Peruvian law and provide the relevant information to the data subject.

Cookies may be session cookies, which are deleted when the browser is closed, or persistent cookies, which remain stored for a specified period. The specific retention period will depend on the purpose and provider of each cookie. KOKOA HOTELS will seek to ensure that such period is proportionate to the intended purpose and will keep the corresponding details updated in the inventory included in this Policy.

When information collected through cookies constitutes personal data, the user may exercise the rights recognized under Peruvian personal data protection law, including, where applicable, access, rectification, cancellation or erasure, objection, information and withdrawal of consent. Requests may be submitted to KOKOA HOTELS by email at contacto@kokoahotel.com or at Km 1211+350 Nro. Sn Vichayito (Antigua Panamericana Norte), Piura, for Kokoa Hotel Vichayito, and by email at contacto@kokoahotelcusco.com or at Calle Tecsecocha Nro. 490 Int. B-1, Urb. Centro Histórico (Continuación calle Tigre), Cusco, for Kokoa Hotel Cusco, together with the information necessary to verify the applicant’s identity.

KOKOA HOTELS adopts reasonable security measures aimed at protecting information processed through the website against unauthorized access, loss, alteration, misuse or unauthorized disclosure, taking into account the nature of the information and the risks associated with the processing.

KOKOA HOTELS may modify or update this Cookie Policy when necessary due to legal, technological or operational changes, or the incorporation or removal of tools on the website. The current version will be published in this same section, indicating the date of its latest update.

For inquiries regarding this Cookie Policy or the processing of personal data through the website, users may contact AT & G HOTELES S.A.C. at contacto@kokoahotel.com and MACHU PICCHU ADVENTURE S.A.C. at contacto@kokoahotelcusco.com.